Privacy Policy

This Privacy Policy explains how Jaymee Alpert Coaching, LLC, operating as Strong and Grounded and Neshama Body and Soul ("we," "us," or "our"), collects, uses, and protects your information when you visit www.strongandgrounded.com (the "Site") or contact us. We only collect what we need in order to serve you well.

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Who We Are

Jaymee Alpert is an ordained rabbi, certified life coach, and certified strength trainer. Through Strong and Grounded she offers private strength training and life coaching. Through Neshama Body and Soul she offers group strength practice woven with Jewish prayer, Torah, and reflection for synagogues, camps, retreats, and other gatherings. Both are part of one practice and share this policy.

 

If you have questions about this policy or about your information, you can reach us at jaymeeacoaching@gmail.com.

 

Note: Neshama Body and Soul does not have a separate website. www.neshamabodyandsoul.com points here, so if you arrived through that address you are in the right place, and this policy covers your visit either way.

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Information We Collect

Information you give us. When you fill out an inquiry or contact form on the Site, or email us, we collect the details you choose to share, typically your name, email address, and whatever you include in your message. If you provide them, that may also include your phone number, your city, or the name of the synagogue, camp, or organization you are inquiring on behalf of.

 

Health and physical information you choose to share. Because our work involves strength training and coaching, you may choose to tell us about injuries, mobility limitations, medical conditions, medications, or personal circumstances, either in an inquiry form, in an intake conversation, or during sessions. You are never required to share more than you want to. We treat this information as confidential and use it only to work with you safely and well. We are not a healthcare provider, and this information is not protected health information under HIPAA, but we handle it with care and do not share it without your permission except as described below.

 

Information collected automatically. Like most websites, our Site (hosted on Wix) automatically collects limited technical information when you visit, such as your IP address, browser type, device information, the pages you view, and the date and time of your visit. This helps keep the Site secure and working properly.

 

Cookies. Our Site uses cookies, which are small files stored on your device. At this time we use essential and functional cookies that are necessary for the Site to operate, and these are set by our website platform, Wix. We do not currently use advertising cookies. If that changes, we will update this policy and, where required, ask for your consent through a cookie banner. You can also control cookies through your browser settings.

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How We Use Your Information

We use the information we collect to:

 

• respond to your inquiries and questions, and follow up about a free introductory session;

• provide, schedule, and manage our coaching, training, and group programs;

• adapt sessions and workouts to your body, your experience level, and any limitations you have told us about;

• coordinate group sessions, synagogue bookings, retreats, and other Neshama Body and Soul programs with the organizations that host them;

• send you emails you have asked to receive, which you can unsubscribe from at any time;

• operate, maintain, and improve the Site; and

• meet our legal and recordkeeping obligations.

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How We Share Your Information

We do not sell your personal information.

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We share information only with trusted service providers who help us run the practice, and only so they can perform services on our behalf. These include Wix, our website platform and scheduling tool; Brevo, our email marketing platform; and Zoom, the video platform we use for remote sessions. Each one receives only the information it needs to do its job.

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Payments. We do not collect or store credit card or bank information through this Site. Payments are made through Venmo, and any information you share in that transaction is handled under Venmo's own privacy policy, not this one.

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Group and organizational programs. When a synagogue, camp, retreat, or other organization books a Neshama Body and Soul program, that organization usually handles its own registration and participant communication. In those cases, the host organization's own privacy practices apply to the information it collects, and we receive only what it shares with us, or what you tell us directly. If you have a question about how a host organization handles your information, please ask them.

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We may also disclose information if required by law, or where we believe it is necessary to protect someone's safety or our legal rights.

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Confidentiality of Coaching and Pastoral Conversations

What you share in a coaching session or a private conversation stays between us. We do not discuss the content of your sessions with anyone without your permission. Please note that although Jaymee is an ordained rabbi, a coaching or training relationship is not the same as clergy pastoral counseling, and it should not be assumed to carry legal clergy-penitent privilege. There are also narrow circumstances in which the law may require disclosure, such as a serious and immediate risk of harm to you or someone else. If that situation ever arose, we would do our best to talk with you about it first.

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How We Protect Your Information

We use reasonable administrative and technical safeguards to protect your information. No method of transmission over the internet is completely secure, so while we work to protect your data, we cannot guarantee absolute security.

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How Long We Keep Your Information

We keep your information only as long as needed for the purposes described in this policy, to maintain our business records, or as required by law. You can ask us to delete your information at any time. See below.

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Your Privacy Rights

Depending on where you live, you may have the right to request access to the personal information we hold about you, to correct or delete it, to opt out of marketing emails, and to opt out of the "sale" or "sharing" of your personal information. Because we do not sell or share your personal information for advertising, there is nothing to opt out of on that front, but you are always welcome to make any of these requests by emailing us at jaymeeacoaching@gmail.com. We will not treat you differently for exercising your rights.

 

If you are in the EU or UK, you have rights under the GDPR. If you live in a U.S. state with a comprehensive privacy law, such as California, you have rights under that law. We honor these requests regardless of where you live.

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Children's Privacy

The Site and our 1:1 services are intended for adults, and we do not knowingly collect personal information from anyone under 16 through the Site. If you believe a child has provided us information, please contact us and we will delete it.

 

Some Neshama Body and Soul programs take place at camps, schools, or youth settings where participants may be minors. In those settings, registration, permission, and parental or guardian consent are handled by the host organization, not through this Site. We work within the host organization's policies and only receive the participant information that organization determines is necessary for the program.

 

Third-Party Links

Our Site may link to other websites we do not control, including social media platforms and the websites of organizations that host our programs. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

 

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Significant changes will be reflected on this page.

 

Contact Us

If you have questions or requests regarding this Privacy Policy or your information, contact us at:

 

Jaymee Alpert Coaching, LLC / Strong and Grounded / Neshama Body and Soul

Email: jaymeeacoaching@gmail.com